Help & Support

We're here to help! Find answers to common questions or get in touch with our support team.

Frequently Asked Questions

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. You can create an account or checkout as a guest.

What payment methods do you accept?

We accept major credit cards, debit cards, mobile banking, and cash on delivery (COD) for your convenience.

How long does delivery take?

Delivery times vary by location. Typically, we deliver within 1-3 business days for metro areas and 3-7 days for other locations.

Can I return or exchange items?

Yes, we offer returns and exchanges within 7 days of delivery. Items must be in original condition with tags attached.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via SMS and email. You can also check your order status in your account.

What if I receive a damaged item?

If you receive a damaged item, please contact us immediately with photos. We'll arrange for a replacement or refund promptly.

Still Need Help?

Can't find what you're looking for? Send us a message and we'll get back to you.

Contact Information

Phone Support

+880 1234 567890

Email Support

help@nhrmart.com

Support Hours

9:00 AM - 9:00 PM

Popular Topics

• Order Status & Tracking

• Payment Methods

• Delivery Information

• Return Policy

• Account Management