Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

• Name and contact information (email, phone number, address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Purchase history and preferences

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent, click patterns)
• Location information (if enabled)
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support
• Send you important updates about your orders
• Improve our products and services
• Personalize your shopping experience
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of our business
• With Your Consent: When you explicitly agree to share your information

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can request correction of inaccurate information
• Deletion: You can request deletion of your personal information
• Portability: You can request a copy of your data in a portable format
• Opt-out: You can opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

10. International Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date above.

12. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

• Email: privacy@nhrmart.com
• Phone: +880 1234 567890
• Address: NHRMart, Dhaka, Bangladesh